Service and Delivery Policy

• Orders placed by scanning a table QR code are for dine-in at that table, or for takeaway collected at the counter when the restaurant offers it.
• Nothing is shipped or delivered to an address. Neither the restaurant (through this service) nor we offer home delivery.
• Your order goes to the kitchen as soon as it is placed (or paid, if the restaurant asks for payment first). You can follow its progress on the order status screen.
• Preparation times depend on the dish and how busy the kitchen is. Ask staff if you're in a hurry.
• Orders can only be placed while the restaurant is open and accepting orders; the menu says when it isn't.

• The Service is software used in a web browser. There is no physical product and nothing to ship.
• Access is given as soon as your restaurant is set up: the owner receives an email invitation to create their account.
• Table QR codes are generated in the console for you to print. Printed table stands and hardware (printers, tablets) are not supplied unless agreed separately in writing.

Guests: ask the restaurant's staff. Restaurants: email [email protected]. See also the Refund and Cancellation Policy.