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QueueWhoAll policies

Policy

Cookie Policy

Version
2026-10-v1
Effective
16 October 2026

What this site stores on your device, and why.

  1. 1.In short

    We use only cookies that are strictly necessary to make the service work: to keep you signed in, keep a table visit together and keep it secure. There are no advertising, analytics or tracking cookies, and we don't follow you across other websites. Because these cookies are needed for the service you asked for, there is no cookie banner to accept.

  2. 2.Cookies we set

    • __Host-rs_session

      What it does: Keeps a staff member or admin signed in. Holds a random value; only its fingerprint is stored on our side.

      Who gets it: Staff and admins

      How long: Up to 14 days, or until sign-out

    • __Host-rs_terminal

      What it does: Marks a restaurant's shared tablet as registered, so staff can sign in on it with a PIN.

      Who gets it: Restaurant devices

      How long: Up to 400 days, or until the device is removed

    • rs_outlet

      What it does: Remembers which outlet the console was showing.

      Who gets it: Staff

      How long: 1 year

    • __Host-rs_guest

      What it does: Keeps your table visit together: the restaurant, your table, and the name and number you entered. Signed so it can't be altered.

      Who gets it: Guests

      How long: 8 hours

    • __Host-rs_device

      What it does: A random identifier for this browser, so a group order knows who added what and feedback is counted once.

      Who gets it: Guests

      How long: 1 year

    • rs_look

      What it does: The restaurant's chosen colours for the menu, so the page opens in them straight away.

      Who gets it: Guests

      How long: 8 hours

    On a development or test server without HTTPS, the names have no __Host- prefix. All of them are “HttpOnly” (page scripts can't read them) and sent only to this site.

  3. 3.Information kept on your device

    Some things are saved in your browser's own storage, not in cookies. They stay on your device and are not sent to us automatically.

    • rs-guest-details

      Why: Your name and mobile number, so you don't have to type them again on this phone.

      How long: 90 days, or until you clear it from “Your data”

    • Cart and language

      Why: What's in your cart and whether you chose English or Hindi.

      How long: Until the visit ends or you clear your browser

    • Staff device settings

      Why: Printer, paper size, sound alerts and actions waiting to be sent while offline.

      How long: Until changed

    On a shared or borrowed phone, open Your data and choose “Forget me on this phone”, or clear the browser's site data.

  4. 4.Other services on some pages

    When you pay online, the restaurant's payment gateway (such as Cashfree, Razorpay, PhonePe, PayU or Paytm) opens its own secure page, which may set its own cookies under its own policy. On some forms, Cloudflare Turnstile checks that you are a person and not a bot; it may set a cookie needed for that check. We don't use these to track you.

  5. 5.Your choices

    You can block or delete cookies in your browser settings. If you block the cookies above, signing in and ordering won't work. More about how data is used: Privacy Notice for Guests and Privacy Policy.